Privacy Policy

This privacy policy has been updated to comply with applicable data protection laws. For any questions regarding this policy, or if you would like to contact our data controller to make a request, please email us.

This Policy applies to all products and services provided by BN Innovations Inc., an Ontario Corporation with its registered office located in Oakville, Ontario, the owner of the Blitz Netwerk website and provider of Blitz Netwerk, and yourself the User of Blitz Netwerk. This Policy applies to our use of any and all Data collected by us in relation to your use of Blitz Netwerk, the Blitz Netwerk website, and any Services or Systems therein. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.

1. Definitions & interpretations

The following terms shall have the following meanings:

“Account” means collectively the personal information, payment information and credentials used by Users to access material and/or any communications System on Blitz Netwerk

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of Blitz Netwerk

“Cookie” means a small text file placed on your computer by Blitz Netwerk when you visit certain parts of the Website

“Data” means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems

“Blitz Netwerk”/“Blitz Netwerk” (‘We’/‘Us’/‘BN Innovations’) means the Website, the Blitz Netwerk website, and BN Innovations Inc., an Ontario Corporation with its registered office located in Oakville, Ontario

“Service”/“Services” means collectively any online facilities, tools, services or information that Webcandy makes available through Blitz Netwerk either now or in the future

“System” means any online communications infrastructure that Blitz Netwerk makes available through Blitz Netwerk either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links

“User”/“Users” means any third party that accesses Blitz Netwerk and is not employed by Blitz Netwerk and acting in the course of their employment

“Website” means the website that you are currently using (twiends.com) and any sub-domains of this site

“BN Innovations” means BN Innovations Inc., an Ontario Corporation with its registered office in Oakville, Ontario, the owner of the Blitz Netwerk website and Blitz Netwerk, the Website, and the provider of the Services

2. Our lawful basis

We rely on legitimate interests as our lawful basis for processing personal data. Different legitimate interests apply for each category of personal data that we process. These are described in the next section.

3. The personal data that we process

We have grouped the personal data that we process into multiple categories. Each has a different level of privacy, and the processing that applies to each is different too.

3a. Social Media Information

During registration, we collect your social handle names for X/Twitter, Instagram, and YouTube. This personal data also refers to all the publicly available information on your social profiles. This includes your profile information, such as name, username, bio, photo, location, status updates, and shared media. It does not include private information such as direct messages.

It is in the legitimate interest of all stakeholders that public social media information be displayed on our website to help everyone create better connections. You receive more exposure for your profile, we are able to provide a directory service, and the wider public receives the benefit of this directory. It is a legitimate interest that you be able to find the most relevant profiles to connect with through the use of this data.

We assess this legitimate interest to be a sound lawful basis for processing public X/Twitter information. We have assessed the risks to yourself to be very low and we have provided a safeguard by allowing you to remove this data should you wish. Your interests are aligned with ours in the processing of this data.

3b. Email Addresses

Account creation requires an email address, and by creating an account, users accept that it will be used for communications. We treat this personal data separately because it is generally considered private.

We have a legitimate business interest to communicate with our users. We want to be able to provide you with important information about your account when the need arises. We also want to be able to provide you with email copies of invoices if you are a paying customer. Email addresses are also used to identify subscribers with some payment providers, such as PayPal. You receive a benefit by being informed about important changes to your service, and by receiving payment records. We also use email to provide customer support and respond to customer queries. It is in your best interest to receive support as quickly as possible.

These legitimate interests are a sound lawful basis for processing email addresses privately and securely. We have provided a safeguard by allowing you to opt-out of email addresses being processed should you wish. In addition to collecting and storing email address, we also comply with applicable Canadian anti-spam legislation (CASL) requirements when sending email.

3c. IP Address, Device Info, Usage Data

This personal data refers to the IP address and other information we receive about your browser, such as the type, user agent string, and cookies. It also includes the usage information we collect and log about your visits. We process this data in order to provide better security and monitoring of the service. It is in our legitimate interest to ensure that users are conforming to rules and policy, not just for us but for X/Twitter too.

We also want to process this information in order to reduce payment fraud. Processing this data allows us to improve the quality of our service by being able to identify and remove bots and fake accounts. This is essential in order for us to comply with X/Twitter policy. It also allows us to identify security issues, such as hacking attempts. We also conduct long-term analysis of this data in order to improve the service. This data helps us to provide support to you by being able to analyse what is occurring in your account and to determine how to fix it.

You benefit from this data being processed by receiving a more secure and higher quality service. As fraud is reduced you see lower shared costs. These legitimate interests are a lawful basis for processing this data.

3d. Payment Information

Only upon payment does the website retrieve the user's name and address for invoicing. This data is stored securely in compliance with PIPEDA standards or using KMS encryption. It also includes information about payment sources, but does not include sensitive information such as full credit card numbers, which are processed securely by our payment providers (square).

We have a legitimate business interest in making paid package management as easy and seamless as possible for you. We do this by giving you full visibility of your payment agreements, and past payment history. We also provide you with the means to start and stop subscriptions immediately. We are required to process this payment information in order to achieve this. We are also compelled to process some of this data for tax purposes.

Processing payment information is in our joint interests. It is legitimate and a lawful basis for doing so. We also provide extra safeguards by allowing you to delete your payment information. In this instance we will delete all your payment data except for the historical data we are required to retain for the tax authorities.

3e. Interest Categories

This personal data refers to the interests that you can add to your profile, eg. sport, music, politics. This data is considered public because it is made public by yourself, or added using public records. As an example, Justin Bieber is publically known to be a musician, and as such will have the music interest added to their directory listing. Private information is not used for this purpose.

We may process this special category data on the condition that it relates to personal data which are manifestly made public by the data subject. Processing this data meets this condition and has the legitimate interest described above as a lawful basis for processing.

4. Retention period

We retain personal data only for as long as it is needed. This means that the personal data listed above is retained based on its legitimate interest usefulness, and whether it is still valid.

In the case of email addresses we retain these indefinitely, but stop sending emails to them if your account becomes dormant. The reason we retain these is that this is often the only way you can recover your account if you have been gone a long time and forget your password. By retaining your email address we are able to send you recovery information so that you can gain access to your account again.

For IP Address, device info, and usage data we may retain some of this indefinitely. As an example, an IP address that has been blacklisted may be kept forever. But most other data is retained for less than 5 years, eg. detailed usage logs. Some high level analysis data is retained indefinitely, but this is not linked to your account and is retained in unidentifiable aggregated form.

For payment information we use different retention cycles. For historic payment data we retain this indefinitely so that you are always able to download invoices for past payments. For payment agreements these are deleted immediately when you delete your subscription.

5. Protecting your privacy

We use the latest technologies and processes to ensure that any information (personal data) that you supply us is kept secure at all times.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of applicable data protection legislation (including PIPEDA), the data controller is BN Innovations Inc., an Ontario Corporation located in Oakville, Ontario.

Our nominated privacy officer for the purpose of the legislation can be contacted at our registered office in Oakville, Ontario.

6. Cookies

We use cookie files which are stored on your browser, or the hard drive of your computer or the memory of your mobile device. They help us to provide you with a secure service.

7. Google Ads & Analytics

Chances are that you first found our website via an advert on Google. We use Google Ads to advertise our service and this is tightly integrated with Google Analytics. Both these service use cookies to optimise and track performance. We do not provide any personally identifiable information to Google (only anonymous & aggregate data is used). In addition, we use remarketing features to build custom audiences for marketing. Google also tracks cross-device sessions for these purposes.

8. How your data is stored

The data we collect from you may be transferred to, and stored at, a destination outside your region. It may also be processed by staff operating outside your region who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be handled by PayPal or Stripe and encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

9. Third party websites & services

We may use your data to provide you with information about goods and services we provide.

If you are an existing member, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale to you.

Blitz Netwerk may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. Most of these providers will have access to Data only in aggregated anonymous form. Some, such as payment providers, do have access to certain personal Data in order to fulfil their function. Any Data used by such parties is used only to the extent required by them to perform the services that Blitz Netwerk requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with applicable privacy laws.

If you do not want us to use your data in this way, please email a request to remove your information from our records.

10. Disclosure of your information

There are some reasons we may disclose or transfer your personal information due to structural or legal requirements:

1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the seller or buyer of such business or assets.
2. If BN Innovations Inc. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members will be one of the transferred assets.
3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or law enforcement request, or in order to enforce or apply our terms of use.

11. Your rights

You may access certain areas of Blitz Netwerk without providing any Data at all. However, to use all Services and Systems available on Blitz Netwerk you may be required to submit Account information or other Data.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have the right to opt out of receiving information from Blitz Netwerk at any time. You can turn-off notifications on the settings page if you don't want to receive system notifications.

You have the right to delete your account on the settings page at any time; this will also terminate any future communications. You may contact us at any time via the contact page or support page to terminate communications.

You have the right to lodge a complaint with a supervisory authority at any time.

12. Access to your information

Applicable privacy laws give you the right to access information held about you. Your right of access can be exercised in accordance with these regulations. Any repeat access requests may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

13. Changes to our policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

14. Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our support team info@blitznetwerk.com